At Roberts, privacy on the Internet means that:
It is not necessary to provide any personally identifiable information when you visit the Roberts Web site. When you visit www.robertscomm.com, you have the opportunity to contact us online — to ask a question, to learn more about our services, or to ask for help with an existing project. If you choose to contact us online, any type of personally identifiable information, such as name, phone number, or e-mail address, is used only to help us reply to you.
Roberts respects the privacy of our clients’ customers. At the core of our service offerings is what we call CustomerThink. Briefly stated, this means we seek to understand everything we can about a target audience before proposing marketing communications solutions.
Roberts Communications is also Safe Harbor compliant. Roberts data-handling practices meet the Safe Harbor requirements developed by the U.S. Department of Commerce and the European Commission’s Directive on Data Protection. Please visit http://www.export.gov/safeharbor for more information about the Safe Harbor program.
Roberts asks only for the minimum amount of information needed to complete your projects. Most online forms on client sites and microsites ask for a small amount of relevant information, such as name, company name, e-mail, street address, and phone number. Some forms may ask for customer number or product serial number and business preferences or objectives. Roberts uses personally identifiable information submitted online to:
Roberts understands the importance of COPPA legislation. Roberts does not direct any part of its web site to children under 13 years old and does not knowingly collect personally identifiable information from children. In the event that a client has a need to collect information from children under 13, we are well aware of and prepared to comply with current COPPA legislation.
Roberts gives you the opportunity to unsubscribe. Roberts may send commercial e-mail to client contacts who have expressed an interest in its services. If you receive a promotional e-mail from Roberts, you can choose to opt out of such e-mail by following the link at the bottom of the e-mail. You may also mail an unsubscribe request to:
That often means research, data-gathering, focus groups, online surveys, and more. It also leads to direct marketing, personalized web sites, and/or landing pages, e-mail marketing, telemarketing, and mobile marketing. All of these tools and tactics involve gathering and using personally identifiable information of customers and prospects. We’re committed to maintaining the privacy of that information. Roberts maintains the information it receives online in strict confidence; information you submit is not sold to or shared with third parties. We reserve the right to notify clients about administrative matters that pertain to their accounts or projects. When required by law, Roberts will share information with government agencies.
Marketing Privacy Preferences Roberts Communications Inc.
64 Commercial St. Rochester, NY 14614
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